Emerge Interactive has a five step process to doing business.
1. Vision and scope. What is your vision of what you want to achieve in the long and short term? What are the limitations to that dream: budget, politics, technology, nature of your business, time, manpower?
2. Design and plan. This stage results in a project plan complete with budget, schedules, risk management and project details.
3. Development. Development of the project is the actual design and production phase no-matter what the project. It's the heads down work phase, only interrupted by the opportunites for you to approve the progress.
4. Test and launch. This where the work gets the real world test. Some times in a small test market or to a limited target group. With Internet sites we actually use a test lab where users put the site through its paces and report navigational faults or inconvenient links. The launch is often accompanied by an event or press release.
5. Interactive. The last step is the first of what we hope is a journey. Measuring the success of anything you do is the strategic way to grow your business. If we've done our job right, you'll want us on your team. You'll want to make sure what we've developed works and that it will continue to work over time. It should be measurable and you should be getting feedback from your customers so that you can modify the next generation or phase. Continual improvement is the hallmark of successful companies.
Our "Process" has helped in the successful development of many client projects and has resulted in mutually rewarding relationships because nothing is hidden, communication is clear, pricing and schedules are understood and agreed to and there are no surprises.